Community Resources in Mesa, AZ due to COVID-19

The East Valley Hispanic Chamber of Commerce is commited to sharing information and sources that can help our community in the East Valley during the COVID-19 pandemic. Here are resources we found valuable to share with the community in the city of Mesa, Arizona. 

On March 27, 2020, the United States Congress passed the Coronavirus Aid, Relief, and Economic Security or CARES Act.

That Act, which attempts to address issues brought on by the COVID-19 pandemic, includes funding available at the local level for qualifying residents and small businesses among other provisions.

In order to prepare for relief funds, the City of Mesa has launched a program called Mesa CARES to assess our community’s needs.

Part of this program includes the Mesa Community Resource Call Center and web site for businesses and residents to get information and referrals to services.


  • The United Food Bank has successfully restructured their Help Yourself program to streamline the process and maintain social distancing. They are currently distributing food on Fridays from 8 a.m. to noon at the Mesa Convention Center, 263 N. Center St.
    • United Food Bank is also partnering with Waste Not, an organization focused on collecting and distributing excess perishable food items that would otherwise be thrown away. READ MORE
  • If you find your family in need of food go to to find a local food bank near you. We’ve also created a map of many East Valley food banks and distribution sites. Be sure to call ahead for days and times that they are open.

  • Native Health Food Programs 
  • Mesa Public Schools – Beginning Monday, April 13 open sites will continue to serve food on Monday, Wednesday & Friday ONLY from 9 – 11 a.m. See the MPS Food & Nutrition page for full details about which schools will continue to be used as serving sites.

  • Information about meal distribution for Mesa residents who attend or live near a Gilbert Public School is available on the Gilbert Public Schools website.

  • Meals on Wheels will continue to operate as usual and has some capacity for new members. Participation is limited to eligible older and disabled adults who have challenges with activities of daily living. Subsidized and fee for service options are available. For more information, call 480-964-9014.

  • Aster Senior Centers are transitioning from weekday lunches to packaged “Pick-Up & Go Meals”. Participation is limited to community members age 60+ and registration is needed.  A suggested contribution is requested of $3.50 per meal.  Reservations are required by 2:00 p.m. the previous day. For more information, call Aster Senior Center Red Mountain 480-218-2221 or Downtown 480-962-5612.

  • The Area Agency on Aging has a 24-hour helpline for seniors unable to access groceries: 602-264-HELP (4357). Staff can assist seniors and caregivers in answering questions about transportation, housing, long-term care, home delivered meals, home care, and other numerous services. 
  • Our homeless population will continue to be served by St. Vincent de Paul and Paz de Cristo. Meals can be picked up at St. Vincent de Paul every day from 9:30 a.m. – 11:30 a.m. at 67 W. Broadway Rd. Paz de Cristo adjusted their meal service at 424 W. Broadway Rd. They will now distribute Grab n’ Go meals every night from 5:30 p.m. – 6:45 p.m.

  • WIC remains available and is providing appointments by phone and online. WIC serves women who are pregnant, are breastfeeding an infant up to one year old plus infants and children up to the age of 5.

  • The Arizona Pet Project has resources for pet food assistance. 

Grocery Store Hours for Seniors (65+) – hours may vary by location, check with your local retailer

  • AJs Grocery Store – Wednesdays from 5 a.m. – 6 a.m.
  • Albertson’s – Tuesday & Thursday from 7 a.m. – 9 a.m.
  • Basha’s – Wednesdays from 5 a.m. – 6 a.m.
  • Costco – Tuesday, Wednesday & Thursday from 8 a.m. – 9 a.m.
  • Food City – Wednesday from 5 a.m. – 6 a.m.
  • Fry’s – Seniors 60+ Monday – Thursday 6 a.m. – 7 a.m.
  • Ranch Market – Daily 6 a.m. – 7 a.m.
  • Safeway – Tuesday & Thursday from 7 a.m. – 9 a.m.
  • Sam’s Club – Tuesday & Thursday from 7 a.m. – 9 a.m.
  • Target – First hour of store opening for guests 65+, pregnant women and those considered vulnerable or at risk per the CDC
  • Walgreens – Tuesday 8 a.m. – 9 a.m.
  • Walmart – Seniors 60+ Tuesdays between 6 a.m. – 7 a.m.


More resources:

  • 24-hour Local Shelter Hotline – 602-263-8900

  • Family Housing Hub 602-595-8700
    • The Family Housing Hub normally sees families seeking assistance in person. However, currently the Hub is conducting intake by phone in order to protect the health and safety of families and Hub staff.
  • East Valley Men’s Center 480-610-6722
    • Hours M-F screening from 9:30am-12pm and 1pm-3:30pm

  • Chrysalis 602-955-9059
    Emergency Housing, Case management, Telehealth counseling and more

  • Domestic Violence Crisis Hotline 480-890-3039 or 1-844-SAFEDVS
    • Staff refer callers to the appropriate intervention with safety as the number one priority.

  • 12 Acre Retreat Shelter 602-272-3662
  • Halle Women’s Center
    Temporary housing for single women. Best time to call is 6:00 a.m. Monday – Friday for openings

  • House of Refuge 
    Transitional housing program. House of Refuge does not offer emergency (immediate) shelter. 

  • Maggie’s Place
    Programs and services for pregnant and parenting women and their children – shelter, job readiness, parenting, child development. 

  • A New Leaf
    To access Centralized Services, call 877-211-8661, for emergency placement at a shelter.

  • National Call Center for Homeless Veterans
    Available 24/7 to connect service members, veterans, and family members who are homeless or at-risk of becoming homeless to local resources.  

  • Ozanam Manor (St. Vincent De Paul) 
    Bridge to permanent housing for homeless men and women age 50 and above; along with physically or mentally disabled adults age 18 and above.

  • Phoenix Rescue Mission 1801 S. 35th Ave
    • Transforming Lives Center (Men’s campus). Open 7 days a week, can go there, if full they have overfill or wait list
      • Do intake 7 days a week from 3pm-6pm
      • 602-346-3390
      Changing Lives Center (Women’s and Children’s campus) 338 N. 15th Ave Phoenix
      • 602-688-6219
      • Screen 830am-4pm
      • Women and Women with children under 12 years old
      • Must be domestic violence or willing to participate in drug/alcohol program

  • Save the Family
    Housing and services for homeless families, including parenting skills, personal development classes, and support for victims of domestic violence, dental, vision, and legal services, and tutoring, after-school classes, and camps and activities for youth. 

  • I-Help Centers

    • If you are age 18 and older and in need of I-HELP emergency shelter services, call and leave a message on the I-HELP hotline at 480-722-8922 extension 5000 and your call will be returned by staff. 

    • Mesa: Women only have to be at 424 W. Broadway Mesa by 3pm (Paz de Cristo)

    • Tempe: Will take Men and Women 2424 S. Mill Avenue (Church of Christ) have to be there by 3pm

    • Chandler Picks up every SUNDAY, MONDAY, and TUESDAY at the Chandler Christian Community Center (345 S. California St) in Chandler. Each night a different area church hosts the guest. Men and Women are welcome NO CHILDREN. Please arrive BEFORE 4pm. A meal and a place to sleep are provided.


More resources:

City of Mesa Utilities
Due to the COVID-19 pandemic, the City of Mesa has suspended all non-payment disconnects for the time being. Because of this, we will not be granting payment arrangements at this time. We encourage you to continue paying on your account to avoid additional late fees and potential future disconnect. Your account # can be found on your bill. If you get email bills, your account number can be found in the email. You will be notified once the City resumes non-payment disconnects. You can request your utilities to be turned on/off or request more time to pay your utility bill by calling 480-644-2221.

City of Mesa Summer Electric Assistance (SEA) Program
Residential utility assistance program for income-qualified customers residing in Mesa’s Electric Service Area and receiving their electric service directly from the City (not SRP). SEA provides Mesa electric utility customers with limited short-term assistance for their electric bills during the summer months of July, August, and September.

City of Mesa Housing Rehab Program 
Helps qualified residents repair and rehabilitate their homes using Community Development Block Grant (CDBG) funds.

Foundation for Senior Living
Helps connect people with affordable group home and senior living. 

Mesa Community Action Network (Mesa CAN)/A New Leaf
Helps low-income households across the city with a host of services that include: immediate financial assistance, employment support, financial planning, education, and health services. 
MesaCAN services include: Utility assistance for past due/delinquent bills, Limited rent assistance for families with children under 18 with past due/delinquent bills, and more.


Below is a list of resources available to residents in Arizona who may be struggling to meet housing-related costs as a result of the COVID-19 pandemic and a list of support resources for Arizona services.

Arizona State Resources

APS COVID-19 information – Information for APS customers on utility relief during the COVID-19 pandemic

SRP COVID-19 Assistance – Information for SRP customers on utility relief during the COVID-19 pandemic

Save our Home AZ – Foreclosure assistance for those impacted by COVID-19

Arizona Department of Housing – 602-771-1000

Arizona Foreclosure Hotline – 877-448-1211

Community Action Agencies in Arizona – Agencies that provide emergency eviction and utility assistance

Arizona Together – Resources for Arizonans to access during the COVID-19 outbreak

DES Unemployment Benefits Guidance – Information for Arizonans who have lost work due to COID-19 and need to apply for unemployment benefits

DES information on Nutrition, Cash, and Medical Benefits Assistance – Information for Arizonans who are affected b COVID-19 and need to apply for Cash, Medical and Nutritional Assistance

Genesis Housing Services – provides support for individual facing foreclosure

Greater Phoenix Urban League – assistance with foreclosure prevention and supportive housing services
602-254-5611 8:30 a.m. – 12:30 p.m.

Homeward Bound Arizona  a one-year program that helps qualified families find stable housing

Housing for Hope – affordable housing assistance through Catholic Charities Community Services Arizona

Mercy Housing  Housing services are available for families, seniors and people with special needs

Native American Connections – affordable housing assistance
602-254-3247 or

Updates from the Northern Counties VA – Outlines measures being used to continue to serve patients during the COVID-19 pandemic

Updates from the Southern Arizona VA Healthcare System – Outlines measures being used to continue to serve patients during the COVID-19 pandemic

Updates from the Phoenix VA Healthcare System – Outlines measures being used to continue to serve patients during the COVID-19 pandemic

ADOH Eviction Prevention Program – Details of ZIP code coverage and program contact details for the Arizona Department of Housing’s Eviction prevention program


Federal Resources

CDC COVID-19 Symptom Checker – Symptoms and testing information from the Centers for Disease Control and Prevention

Freddie Mac COVID-19 Mortgage Relief Informaton – Information for homeowners with a Freddy Mac mortgage impacted by COVID-19

Fannie Mae COVID-19 Mortgage Relief Information  – Information for homeowners with a Fannie Mae mortgage impacted by COVID-19

FHA COVID-19 Mortgage Relief Information – Information for homeowners with an FHA mortgage impacted by COVID-19

U.S. Department of Housing and Urban Development

USDA COVID-19 Mortgage Relief Information – Information for rural  homeowners with USDA single-family and multi-family housing Direct and Guaranteed loans impacted by COVID-19

VA Home Loan Special COVID-19 Relief Information – Information for veterans with a VA Home Loan on mortgage relief if impacted by COVID-19



Legal Services – Tenent/Landlord Issues:

More resources:

If you are experiencing a life-threatening emergency, please dial 9-1-1. 

AHCCCS (Health Care)
Calls Answered Monday through Friday 8am–5pm
Arizona’s Medicaid agency that offers health care programs to serve Arizona residents. Individuals must meet certain income and other requirements to obtain services.

Arizona Poison Control System

Banner COVID-19 Information and Symptom Checker

Banner COVID-19 Testing Sites
Phones will be operated 7am – 6pm Monday through Thursday, 7am – 5 pm on Friday, and 7am- 1pm on Saturday.

Birth-to-Five Helpline
Bilingual early childhood specialists available Monday through Friday 8 a.m. to 8 p.m. Questions can also be submitted through voicemail, text, or online.

La Mesita Family Care Clinic (A New Leaf)
Monday-Thursday 8am-7pm and Friday 8am-5pm
Provides services to qualified enrolled individuals: primary medical care, counseling, case management, medication management, and support services.

Jewish Family & Children’s Services
Behavioral health social services, and primary medical care to children, families and adults of all faiths 

Phoenix Children’s Hospital
Chat Live with Nurses, Telehealth appointments available


More resources:

@Mesa Free WiFi Hotspots

Xfinity WiFi by Comcast Hotspots
Until further notice, Xfinity Wifi hotspots located in businesses and outdoor locations will be available for anyone to use. Find locations and instructions for connecting.

Comcast Internet Essentials
Eligible households who apply by April 30, 2020 can get two months free Internet Essentials service and may also be eligible to purchase a low-cost computer.  

COX Connect2Compete low-cost internet program
Families with K-12 students in the home may qualify for the COX Connect2Compete $9.95 per month low-cost internet program with the first 60 days of service offered for FREE, offer ends May 15, 2020. Cox has made temporary enhancements to this program in response to COVID-19. Visit to learn more and complete the online application to confirm your family’s eligibility.

EveryoneOn Internet & Device Search
Search tool to help connect qualified individuals with internet and device support.

Spectrum Internet – COVID-19 Remote Education Credit
Households with students Pre-K through 12th grade, college students, or teachers who do not currently have internet or WiFi service can get 60 days of free internet and WiFi service. (855)243-8892

Office Depot/Office Max
Offering free fax/scanning services in Arizona. Contact your local store to verify availability. 

Federal Communications Commision (FCC)
List of broadband and telephone service companies nationwide who are providing support during COVID-19.

If you are experiencing a life-threatening emergency, please dial 9-1-1.

You can also text 9-1-1, here’s how:

  • Type 9-1-1 (with hyphens)in the “To” field
  • ALWAYS give your location and the nature of your emergency
  • Keep text messages short and concise
  • Do not assume your text has been received until you get a response
  • Be ready to follow instructions and answerquestions from the 911 operator

Local Resources

2-1-1 Arizona – Mental Health & Support Groups

Apply for a Protective Order online

A New Leaf – 24 hour crisis hotline

Adult Protective Services (Arizona DES)
Monday – Friday: 7am-7pm; Saturday, Sunday & state holidays: 10am – 6pm; or file report online 24/7. 

Alzheimer’s Association Hotline (24/7)
Specialists offer confidential support and information to people living with the disease, caregivers, and families.

Arizona Coalition to End Sexual & Domestic Violence
602-279-2900 (Monday – Friday, 8:30 am – 5:00 pm)

Arizona Department of Child Safety – Abuse Hotline
1-888-SOS-Child (1-888-767-2445)

Birth-to-Five Helpline
Bilingual early childhood specialists available Monday through Friday 8 a.m. to 8 p.m. Questions can also be submitted through voicemail, text, or online.

Chicanos Por La Causa – Domestic Violence help
24-hour hotline: 602-269-1515

Emergency Housing, Case management, Telehealth counseling and more

City Prosecutor’s Office – Victim Services

Community Alliance Against Family Abuse

Community Bridges Arizona

COPA Health/Marc Community Resources
A private nonprofit corporation providing educational, therapeutic, rehabilitation and social services to children and adults with developmental and, physical disabilities and behavioral health challenges.

Crisis Hotline via Maricopa County
1-800-631-1314 or 602-222-9444
Teens 602-248-TEEN (8336)

Crisis Response Network
TTY 1-800-327-9254

Find Help Phoenix

Jewish Family & Children’s Services 
Behavioral health social services, and primary medical care to children, families and adults of all faiths. 

La Mesita Family Care Clinic (A New Leaf)
Monday-Thursday 8am-7pm and Friday 8am-5pm
Provides services to qualified enrolled individuals: primary medical care, counseling, case management, medication management, and support services.

Mesa Family Advocacy Center

Mesa Public Library – COVID-19 Resources for Parents navigating the issues with young children.

Emergency Relief Fund to LGBTQ+Youth impacted by COVID-19

Teen Life Line

National Resources

Crisis Text Line
Text HOME to 741741 from anywhere in the USA, anytime, about any type of crisis. Free, but messaging rates may apply.

Disaster Distress Helpline
Crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
1-800-985-5990 or text TalkWithUs to 66746. Press “2” for bilingual support.

National Alliance on Mental Illness
1-800-950-6264 or text NAMI to 741741   

National Child Abuse Hotline (24/7)

National Domestic Violence Hotline (24/7)

National Drug and Alcohol Treatment Helpline
1-800-622-HELP (4357)
TTY 1-800-487-4889

National Sexual Assault Hotline (RAINN) (24/7)
800-656-4673 (HOPE)

National Suicide Prevention Lifeline
1-800-273-TALK (8255)
Ayuda En Español 1-888-628-9454
TTY 1-800-799-4889

The Trevor Project for LGBTQ youth
Text START to 678678

National Eating Disorder Association Helpline
1-800-931-2237 or text NEDA 741741

National Veterans Crisis Line
1-800-273-8255, option 1
Text 838255


More resources:

City of Mesa Adopt-A-Grandparent Program
The Adopt-A-Grandparent program is a program that provides weekly food and supplies boxes, prescription pick-up, and companion check-ins by phone to help combat loneliness.  Applicants must be 60+ years of age and a Mesa resident.  For more information, call 480-644-5756 or sign-up at 

Agency on Aging – Senior Helpline
602-264-HELP (4357)
24-hour helpline for senior citizen help, including those unable to access groceries.

Arizona DES Aging/Adult Program

Arizona Senior Citizen Law Project

Arizona Long Term Care System (ALTCS)
888-621-6880 or 602-253-6385
State health insurance coverage for qualified individuals (65+ or those with disabilities) that require nursing home level care.

COPA Health/Marc Community Resources
480-969-3800, ext. 117 or 119
In-home services to ensure continuity of care in the comforting surroundings of home including companionship, assistance with daily tasks, personal care, and respite services.

Foundation for Senior Living


More resources:

The IRS and Arizona Department of Revenue have moved the deadline for filing and paying state and federal income taxes from April 15 to July 15, 2020. – Arizona Department of Revenue
Tax information for individuals and businesses, including making or canceling payments, checking refund status, and filing Individual and Corporate Income Tax

Arizona Department of Revenue

  • FAQs, Forms, and YouTube tutorials available on
  • In-person service by appointment only. Call 602-716-2367 or email to schedule.
  • Telephone support offered 8 a.m. – 5 p.m. Monday through Friday at 602-255-3381
  • Chat support available 7 a.m. – 6 p.m. Monday through Friday on and

Internal Revenue Service (IRS)

  • Free File – individuals with income $69,000 and below are eligible to file taxes free with easy to use software
  • Interactive Tax Assistant Search – provides answers to a number of tax questions
  • Taxpayer Assistance Centers have stopped face-to-face service nationwide. Live phone assistance is not available at this time.

Online Notary

In partnership with Secretary of State Katie Hobbs, Governor Doug Ducey issued an Executive Order allowing Arizonans to get documents notarized remotely, while ensuring secure and effective verification processes. Currently, notaries and signers must  complete the notarization process in person. Allowing notarizations to be securely completed virtually will support the state’s COVID-19 “stay home, stay healthy, stay connected” guidelines while allowing the completion of deeds, loan approvals, business agreements and more. 

This measure is consistent with Remote Online Notarization, a law passed that allows signers and notaries to meet virtually that takes effect July 1, 2020. The Governor’s Executive Order accelerates this timeline, giving Arizonans the opportunity to utilize virtual notarization starting April 10, 2020.

A list of possible notary vendors available below, but the State of Arizona and the City of Mesa do not endorse any particular third-party vendors

Vital Records – Maricopa County

Birth and death certificates are now available online through an automated application. Requests to change or update Arizona birth or death certificate or to register a home birth are available by appointment only. Currently, they are still open for same-day application requests for certified copies for Arizona birth and death certificates.

National Veterans Crisis Line
1-800-273-8255, option 1
Text 838255
Available 24/7 to any service member, veteran, family member experiencing a crisis or are concerned about someone.

Mesa Vet Center
Individual and group counseling for Veterans, service members, and their families. Counseling and/or referral for bereavement, PTSD, military sexual trauma, substance abuse, employment, and other VA services.

AZ DES Veterans Employment Services

Be Connected – Arizona Coalition for Military Families 
1-866-4AZ-VETS (429-8387)
Connection point of information and resources for military, government, and community organizations. Trained Navigators to connect Vets with available services. 

National Call Center for Homeless Veterans
Available 24/7 to connect service members, veterans, and family members who are homeless or at-risk of becoming homeless to local resources.

COPA Health/Marc Community Resources
Provides support to service members, veterans and their families. If you need to talk to someone about all possible resources available to you, please call and ask for one of the trained Military/Veteran Resource Navigators

Disabled American Veterans – DAV East Valley Chapter 8
Providing free, professional assistance to veterans and their families in obtaining benefits and services earned through military service.

Mesa Community College Office of Veteran Services
480-461-7425, website recommends contacting through Cranium Cafe or email
Monday – Friday, 8 a.m. to 5 p.m.

Southeast Veterans Affairs Health Care Clinic
Currently only offering appointments over the phone.

Veterans of Foreign Wars 


More resources:

  • Arizona Department of Health Services – Information for Workplace & Community Locations

  • AZ Dept of Economic Security (AZDES) Shared Work Program
    Employers experiencing a slowdown in their businesses or services as a result of the coronavirus impact on the economy may apply for the Unemployment Insurance Shared Work Program. This program gives employers an alternative to layoffs and allows the retention of trained employees by reducing their hours and wages that can be partially offset with UI benefits.

  • AAHOA Resources for America’s Hotel Owners

  • SBA’s Disaster Loan Assistance, Federal Disaster Loans for Businesses

  • SBA’s Paycheck Protection Program, designed to keep small business workers employed and provide small businesses with capital through the nation’s banks and other lending institutions, with support from the SBA. The Paycheck Protection Program’s maximum loan amount is $10 million with a fixed 1% interest rate and maturity of two years. SBA will forgive the portion of loan proceeds used for payroll costs and other designated operating expenses for up to eight weeks provided at least 75% of loan proceeds are used for payroll costs. Faith-based organizations qualify for SBA emergency programs.

  • The Bartender Emergency Assistance Program, for individuals employed in serving beverages or otherwise engaged in the production, promotion or distribution of alcoholic beverages 
  • Emergency Relief Fund for Arizona Artists and Arts Professionals, emergency relief grants of $500-$1,500 to artists and arts professionals experiencing cancelled events and residencies or terminated contracts due to the coronavirus (COVID-19) pandemic.

  • KIVA loans is a crowdfunding platform that loans up to $15,000 at a 0% interest rate

Supporting our Local Businesses


More resources:

Get That Gig Virtual Job Fair – Thursday, April 9, from 6 a.m. to 8 a.m. and from 4 p.m. to 6 p.m.

Apply for Unemployment Benefits (AZ DES)
For assistance with online application, call 1-877-600-2722 Monday through Friday, 7am- 6pm

Apply for FEMA Disaster Unemployment Assistance     

Arizona Commerce Authority
Resources to support businesses and employees as they help combat the spread of COVID-19.

Find Jobs:


Arizona Office of Tourism – Immediate Employment Opportunities


Companies Hiring – ABC15

Find Employees:




Child Care Assistance

Arizona Enrichment Centers
Arizona Enrichment Centers were established to offer child care for the children of first responders, critical healthcare workers, and essential public sector workers, including child safety workers so they can continue to go to work and serve the community during the state of emergency.

Child Care Resource & Referral – Arizona
Monday – Friday, 8 a.m. to 6 p.m. and Saturday, 8 a.m. to noon.
Provides consumer education information, resources, and tools to individuals seeking child care.

Mesa Community Action Network (Mesa CAN)
Career services such as: job search help, resume building, interview preparation, and more.


More resources:

2-1-1 Arizona – Statewide volunteer and donation and information

Help in your Neighborhood

  • Join your neighborhood on to connect with your neighbors and use the Help Map feature to offer to give or get help.

  • Neighbor Check-ins – Safely help older adults or those with chronic health issues who are at higher risk from COVID-19.


Many of our organizations reported a need for volunteers. If you are well and have additional time to help, please consider volunteering through Just Serve or reach out to your local Volunteer Organizations Active in Disaster.


  • Mesa United Way

  • United Food Bank

  • Donate hygiene supplies for the homeless & shelters – Supplies such as water bottles, hand sanitizer, wipes, soap, toothpaste, toothbrushes and diapers. Drop off box is located behind the Ikeda Theater at the Mesa Arts Center, One East Main Street. View Map

More resources:


For information about City facilities and services or general coronavirus information, please visit

Editorial Team

Editorial Team

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